Home NewsX **SEO Title:** How to Fix “530-User Cannot Log In, Home Directory Inaccessible” Error in FTP User Isolation

**SEO Title:** How to Fix “530-User Cannot Log In, Home Directory Inaccessible” Error in FTP User Isolation

by info.odysseyx@gmail.com
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problem

I have seen customers using FTP with the “User name physical directory (use global virtual directories)” option for FTP user isolation and getting the error “530 – User cannot log in, cannot access home directory”. However, if they switch to the “FTP root directory” option for FTP isolation, it works without any issues.

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way out

The FTP user isolation option “User name physical directory (enable global virtual directories)” allows each user to have their own physical directory, and global virtual directories are enabled to allow users to access shared resources.

You need to create a folder with your user name inside the FTP root directory. For example, if your FTP root directory is C:\FTP and your user is testFTP, you need to create a LocalUser folder inside the FTP root directory “C:\FTP\LocalUser”. Then, you need to create another folder with your user name inside the newly created LocalUser folder. In this case, it is “testFTP” since the target user name is “testFTP”. The full path is:

C:\FTP\localuser\testFTP

If you still experience the same issue, restart the FTP service using the command below.

net stop ftpsvc && net start ftpsvc

After a restart, the issue should be resolved. This is one of the potential scenarios. If you are getting an error like “The file system returned an error”, it is most likely because the directory does not exist or you do not have the necessary permissions.

If you continue to receive the “FTP 530 User cannot log in” error, please see this article for more information: – FTP “530 User cannot log in” error and how to fix it (microsoft.com).

If you need additional help with FTP user isolation, please follow this article. Configure FTP User Isolation in IIS 7 | Microsoft Learn





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