Partner Case Study Series | FabSoft increases document efficiency by 40% with Microsoft Azure AI

FabSoft Improves Document Efficiency by 40% with Microsoft Azure AI

FabSoft, a small and agile company by nature, has been a Microsoft partner for 25 years and has integrated a variety of Microsoft technologies into its document processing solutions. With over 150,000 successful installations, FabSoft solutions have been implemented into everyday business operations worldwide. FabSoft uses Microsoft Azure AI Studio and Azure OpenAI to provide advanced analytics and AI capabilities in its DeskConnect product, and integrates with Outlook and several other Microsoft technologies to enhance document management tasks and capabilities.

Relying solely on optical character recognition slows down document management.

Many businesses, including banking, manufacturing, and education, struggle with traditional document management workflows. Handwritten notes and unstructured documents require manual review and classification. The scale and technical compatibility of documents across platforms can be overwhelming. Desk Connect It simplifies this process.

DeskConnect provides a unified platform for information access across the enterprise. The solution addresses inefficiencies in document collaboration, closes communication gaps, and increases productivity across multiple teams and departments within organizations of all sizes. Combining Azure AI and Azure OpenAI with traditional optical character recognition (OCR), DeskConnect automates the process of minimizing errors and converting documents of any format into searchable data.

DeskConnect is customizable and scalable, allowing businesses to tailor data capture, document distribution, and system integration to their specific organizational needs. As document volumes grow and new systems are added to the environment, DeskConnect scales to meet those challenges.

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