Home NewsX Additional MB courses coming in December! MB-7005 & 7006

Additional MB courses coming in December! MB-7005 & 7006

by info.odysseyx@gmail.com
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Course name: MB-7005: Create and manage journeys with Dynamics 365 Customer Insights

release date: December 13, 2024 (Release date may change)

continue: 1 day ILT

Solution Areas: business application

credentials: Applied Technology Assessment

Course Description:

In this course, students will learn how to create and manage journeys using Dynamics 365 Customer Insights – Journeys. Concepts include creating a journey start, configuring journey tasks, configuring journey settings, excluding contacts from the journey, and managing journeys.

mulberrynce:

Students in this course should be familiar with Dynamics 365 Customer Insights and interested in running marketing campaigns. Basic marketing principles.

Course name: MB-7006: Customer Insights – Create and manage segments from your data

release date: December 13, 2024 (Release date may change)

continue: 1 day ILT

Solution Areas: business application

credentials: Applied Technology Assessment

Course Description:

In this course, students learn Customer Insights – the ability to create and manage customer segments from data. Concepts include building quick segments from profiles, building segments using multiple rules, creating suggested segments and insights about segments, building segments based on similar customers, and managing segments.

mulberrynce:

Students should be familiar with Customer Insights – Data and interested in building segments to target integrated profiles. Segmentation/marketing experience and light data analysis experience is recommended.

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Note: This is not a support forum. Only comments relevant to the content of this specific blog post will be accepted and responded to.

If you have ILT questions that are not related to this blog post, please contact the program forums and resources for further assistance.

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